Frequently Asked Questions

Our multi-vendor e-commerce platform provides a seamless shopping experience. Customers can browse through a wide range of products, add items to their cart, and proceed to checkout with secure payment options like credit/debit cards and PayPal. Once an order is placed, customers will receive a tracking number to monitor their shipment, and delivery times will be provided at checkout. Each vendor manages their own return and refund policies, so it's important to review these details on the product page.

Vendors can easily join the platform by completing the sign-up process and providing business verification. Once approved, they can start listing products, managing orders, and interacting with customers through a user-friendly dashboard. Vendors also handle their own shipping rates and methods and can receive payments through secure transfers after successful sales. Subscription plans are available to help vendors manage fees and access features that boost their listings for more visibility.

Both customers and vendors can expect excellent support throughout their experience. Customers have easy access to product information, vendor policies, and communication channels, while vendors benefit from tools that help them manage their store and enhance their product listings. Our platform ensures that both sides have the resources and flexibility needed for a smooth e-commerce experience.